Shipping policy
At Zoren Digital, we aim to deliver your orders in a timely and reliable manner. Please read our shipping policy carefully:
1. Order Processing Time
- All orders are processed within 2–5 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- In case of high order volume, processing may take slightly longer.
2. Shipping Time
- As we operate on a dropshipping model, products are shipped directly from our suppliers.
- Estimated delivery time:
- India: 7–15 business days
- International: 10–25 business days
- Delivery times may vary depending on your location and external factors.
3. Shipping Charges
- Shipping charges (if any) will be calculated and displayed at checkout.
- We may offer free shipping on selected products or promotions.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or WhatsApp.
- Tracking updates may take a few days to reflect.
5. Delays & Issues
- We are not responsible for delays caused by:
- Courier services
- Customs clearance
- Natural events or unforeseen circumstances
- If your order is significantly delayed, please contact us and we will assist you.
6. Incorrect Address
- Please ensure your shipping details are correct at checkout.
- We are not responsible for orders delivered to incorrect addresses provided by the customer.
7. Lost or Damaged Packages
- If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
- We will work with the shipping partner to resolve the issue.
8. Contact Information
For any shipping-related queries, contact us:
📧 Email: [anjaniaanand621@gmail.com]
📞 Phone/WhatsApp